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=== BetterDocs Pro ===
Contributors: wpdevteam, re_enter_rupok
Donate link: https://wpdeveloper.com
Tags: knowledge base, docs, documentation, documents, faq page, doc, knowledge, table of content, TOC, knowledgebase, faqs, doc page, best documentation plugin, support, customer support
Requires at least: 4.0
Tested up to: 6.3
Requires PHP: 7.0
Stable tag: 3.0.2
License: GPLv3 or later
License URI: http://www.gnu.org/licenses/gpl-3.0.html
A better documentation and knowledgebase plugin for WordPress
== Description ==
Do you want to reduce your support pressure immediately? How about you creating a stunning and resourceful knowledge base for your customers? 🤔
82% of customers prefer to support through an online knowledge base and actually get annoyed to create support tickets as its lengthy process. So creating an informative Documentation page can help to enhance your customer experience.
But how do you create a stunning docs page easily in WordPress site without any coding? Well, we’ve got you covered. 😎
## 📒 Create Stunning Knowledge Base To Scale Customer Support ##
[BetterDocs](https://betterdocs.co/) will help you to create and organize your documentation page in a beautiful way that will make your visitors find any help article easily. It will facilitate your client to take faster decisions and get helped on the spot by self-servicing instead of avoiding the lengthy conversation.
## 🔥 Power Up Knowledge Base To Reduce Support Tickets ##
BetterDocs will help you to give the exact solution and encourage self-servicing to reduce support workload.
### 🌟 Top Features ###
- Choose stunning premade template design to organize your knowledge Base
- Sort posts in Table of Content or Sticky TOC to provide absolute user experience
- Customize documentation page in advance by adding shortcode & page builder widgets
- In-built advanced live search will help visitors to get the exact docs solution
- Integrated with Analytics to track and evaluate the performance
## 📋 Interactive Table of Content (TOC) ##
Sort multiple posts using TOC or Sticky TOC and give exact docs solution to your visitors on spot & give absolute support. This stunning TOC moves with your scroll, so your visitors can always go to other pages easily.
## ⚙️ Advanced Integration With Analytics (PRO) ##
Track and evaluate activities on your documentation page and improve customer experience. Also, analyze the site traffic to get insights about your Knowledge Base.
## 🚀 Backed By A Trusted Team ##
This Documentation plugin is brought to you by the team behind [WPDeveloper](https://wpdeveloper.com/), a dedicated marketplace for WordPress, trusted by 400,000+ happy users.
## 👨💻 DOCUMENTATION AND SUPPORT ##
- For documentation and tutorials go to our [Documentation](https://betterdocs.co/docs/)
- If you have any more questions, visit our support on the Plugin’s Forum
- For more information about features, FAQs and documentation, check out our website at [BetterDocs](https://betterdocs.co/)
## 💙 Loved BetterDocs? ##
- Join our [Facebook Group](https://www.facebook.com/groups/wpdeveloper.com/)
- Learn from our tutorials on [Youtube Channel](https://wpdeveloper.com/go/youtube-channel)
- Or rate us on WordPress
## 🔥 WHAT’S NEXT ##
If you like this docs plugin, then consider checking out our other projects:
[Essential Addons For Elementor](https://wordpress.org/plugins/essential-addons-for-elementor-lite/) – Most popular Elementor extensions with 300,000+ active users in the WordPress repository.
[NotificationX](https://wordpress.org/plugins/notificationx/) – Best Social Proof & FOMO Marketing Solution
[WP Scheduled Posts](https://wordpress.org/plugins/wp-scheduled-posts/) – Complete solution for WordPress Post Scheduling to manage schedules through an editorial calendar.
Visit WPDeveloper to learn more about how to do better in WordPress with [Help Tutorial, Tips & Tricks](https://wpdeveloper.com/blog)!
== Installation ==
Follow the following steps to install the plugin.
e.g.
1. Upload `betterdocs.php` to the `/wp-content/plugins/` directory
1. Activate the plugin through the 'Plugins' menu in WordPress
1. Place `<?php do_action('plugin_name_hook'); ?>` in your templates
== Frequently Asked Questions ==
= Does it work with any WordPress theme? =
Yes, it will work with any standard WordPress theme.
== Screenshots ==
== Changelog ==
= 3.0.2 - 11/12/2023 =
- Few Minor Bug Fixes & Improvements
= 3.0.1 - 03/12/2023 =
- Fixed: Instant Answers Showing different color for Homepage and Docs page
- Fixed: Instant Answers Select Docs - All not showing any docs
- Fixed: Multiple KB translation URL doesn't work
- Added: Advanced Search Block
- Few minor bug fixes & improvements
= 3.0.0 - 05/11/2023 =
- Revamped: Instant Answers Interface
- Few Minor Bug Fixes & Improvements
= 2.5.7 - 21/09/2023 =
- Fixed: Permalink issue for a certain use-case
- Fixed: Role management issue for shop manager
- Few minor bug fixes & improvements
= 2.5.6 - 11/09/2023 =
- Fixed: Permalink feed not working
- Improved: Customizer CSS loading only on BetterDocs templates
- Few minor bug fixes & improvements
= 2.5.5 - 05/09/2023 =
- Fixed- IA single doc reaction does not work for the ‘plain’ permalink type
- Fixed- ‘Order By BetterDocs Order’ not working on the Elementor Multiple KB widget
- Few minor bug fixes & improvements
= 2.5.4 - 24/08/2023 =
- Few minor bug fixes & improvements
= 2.5.3 - 24/08/2023 =
- Fixed: Instant Answers not loading any docs/kbs/categories
- Few minor bug fixes & improvements
= 2.5.2 - 20/08/2023 =
- Fixed: Permalink related issues
- Few minor bug fixes & improvements
= 2.5.1 - 15/08/2023 =
- Fixed: Conflict with third-party themes & plugins
- Few minor bug fixes & improvements
= 2.5.0 - 14/08/2023 =
- Revamped: Code Structure for optimized performance
- Few minor bug fixes & improvements
= 2.1.4 - 22/08/2022 =
- Improved: Added Individual docs Analytics
- Improved: Added "Views" tab for Analytics
- Few minor bug fixes & improvements
= 2.1.3 - 11/08/2022 =
- Fixed: Elementor Deprecated functions error
- Few minor bug fixes & improvements
= 2.1.2 - 08/08/2022 =
- Fixed: Sanitized some missing strings
= 2.1.1 - 21/07/2022 =
- Fixed: Analytics Reaction graph not working properly for all time data
- Improved: Added option to change the Heading tags for Knowledge base titles
- Few minor bug fixes & improvements
= 2.1.0 - 03/07/2022 =
- Revamped: BetterDocs Analytics with more key metrics and graphs
- Few minor bug fixes & improvements
= 2.0.11 - 25/05/2022 =
- Added WordPress 6.0 Compatibility
- Few minor bug fixes & improvements
= 2.0.10 - 19/04/2022 =
- Improved: Query optimization for role management
- Improved: Added border radius option for Advanced Search Popular keywords
- Fixed: Restricted Docs List still being visible to users from tags Archive page
- Fixed: BetterDocs not working for multi-sites
- Few minor bug fixes & improvements
= 2.0.9 - 07/04/2022 =
- Fixed: Fatal error if a default WordPress user role doesn't exist
= 2.0.8 - 07/04/2022 =
- Fixed: Fatal Error while processing Role Management migration
- Fixed: Internal Knowledge base throwing Fatal error
- Few minor bug fixes & improvements
= 2.0.7 - 27/03/2022 =
- Improved: Refactored Role Management module for better performance
- Fixed: Knowledgebase specific search not working
- Fixed: Restricted Docs still showing inside Instant Answers
- Fixed: Single Docs still being accessible in Knowledge Base Search result even if they are in the restricted list
- Few minor bug fixes & improvements
= 2.0.6 - 06/03/2022 =
- Fixed: Doc page not found error if tag and doc slug are same
- Fixed: Few minor bug fixes & improvements
= 2.0.5 - 02/02/2022 =
- Fixed: Category Box Layout 2 Shortcode attribute issue
- Fixed: Multiple KB Layout 4 not passing the name argument properly resulting in 404 error
- Fixed: Few minor bug fixes & improvements
= 2.0.4 - 25/01/2022 =
- Added: Option to disable root slug for multiple knowledge base archives
- Fixed: PHP Error in Internal Knowledgebase
- Fixed: Instant Answer not checking form field validations
- Fixed: Few minor bug fixes & improvements
= 2.0.3 - 12/01/2022 =
- Added: Advanced Search option for Elementor widget
- Fixed: Elementor Sidebar order option not working properly
- Fixed: Few minor bug fixes & improvements
= 2.0.2 - 23/12/2021 =
- Fixed: Multiple KB Elementor widget not showing properly
- Fixed: Few minor bug fix & improvements
= 2.0.1 - 22/12/2021 =
- Fixed: Popular keywords not working properly in different languages
- Fixed: Sorting from Betterdocs UI is reflecting on Elementor widgets
- Fixed: Few minor bug fix & improvements
= 2.0.0 - 14/12/2021 =
- Added: Advanced Search with Popular Trends option
- Added: 2 New Layouts for Docs
- Added: Popular Docs section
- Fixed: Internal KB not working perfectly with some selected user roles
- Fixed: Few minor bug fix & improvements
= 1.6.12 - 09/11/2021 =
- Fixed: Internal KB isn't perfectly working with some selected user roles
= 1.6.11 - 01/11/2021 =
- Fixed: Category sidebar not showing when Multiple KB is enabled
- Fixed: Internal Knowledge Base not working properly when Elementor PRO is activated
- Fixed: Instant Answer Cross-domain copy pasting throwing error when sending a message
- Few minor bug fix and improvements
= 1.6.10 - 17/10/2021 =
- Fixed: Multiple KB hierarchy not working correctly
- Few minor bug fix and improvements
= 1.6.9 - 29/09/2021 =
- Fixed: Instant Answers not showing when certain docs are assigned to display
- Fixed: Instant Answers reaction styling not showing properly
- Fixed: Instant Answers conflict with Translation plugins
- Few minor bug fix and improvements
= 1.6.8 - 22/09/2021 =
- Fixed: Instant Answers not being responsive
- Fixed: Single Docs breadcrumbs not showing properly when they are assigned in Multiple Kbs
- Few minor bug fix and improvements
= 1.6.7 - 26/08/2021 =
- Fixed: Internal Knowledge Base not working properly when a user is assigned to multiple roles
- Few minor bug fix and improvements
= 1.6.6 - 03/08/2021 =
- Improved: Coding structure to enhance security
- Few minor bug fix and improvements
= 1.6.5 - 01/08/2021 =
- Fixed: Multiple Role Management not working with Members plugin
- Few minor bug fix and improvements
= 1.6.4 - 15/07/2021 =
- Improved: WPML Compatibility
- Improved: Breadcrumb structure for better performance
- Few minor bug fix and improvements
= 1.6.3 - 29/06/2021 =
- Fixed: Internal Knowledge Base causing conflicts with Custom Post types
- Fixed: Compatibility issue with PHP 8
- Fixed: Overlapping issue with Instant Answer
- Few minor bug fix and improvements
= 1.6.2 - 09/06/2021 =
- Improved: flush_rewrite_rules on plugin deactivation
- Fixed: PHP Notices when docs are set as Private
- Fixed: Breadcrumbs not showing for single layout 2 & 3 if title is disabled
- Few minor bug fix and improvements
= 1.6.1 - 30/05/2021 =
- Improved: Refactored code to load BetterDocs assets only in BetterDocs templates
- Few minor bug fix and improvements
= 1.6.0 - 23/05/2021 =
- Added: Internal Knowledge Base option
- Few minor bug fix and improvements
= 1.5.3 - 28/04/2021 =
- Added: Option to change ’Not found’ text in Instant Answer
- Added: kb_slug argument to [betterdocs_category_grid] shortcode
- Added: Search Result based on Knowledge Base option
- Fixed: Hover color issue in Instant Answer
- Fixed: [betterdocs_category_grid] showing the docs in every Category and subcategories when Multiple KB is enabled
- Fixed: Subcategories not showing up inside Multiple KB
- Few minor bug fix and improvements
= 1.5.2 - 13/04/2021 =
- Fixed: BetterDocs Multiple KB widget not showing the correct icons
- Added: Single content heading tags control in Instant Answer
- Few minor bug fix and improvements
= 1.5.1 - 01/04/2021 =
- Fixed: PHP error message for BetterDocs_Elementor_Reactions and BetterDocs_Elementor_Multiple_Kb
= 1.5.0 - 24/03/2021 =
- Added: New Multiple KB widget for Elementor
- Fixed: BetterDocs Category Grid docs order not working for Elementor
- Fixed: PHP Notice related to Multiple KB
- Few minor bug fix and improvements
= 1.4.1 - 02/02/2021 =
- Fixed: PHP Notice related to Multiple KB
- Few minor bug fix and improvements
= 1.4.0 - 26/01/2021 =
- Added: Notice if there’s no category found
- Few minor bug fix and improvements
= 1.3.10 - 03/01/2021 =
- Fixed: Links not working on iPhone devices when Instant Answer is enabled
- Fixed: Missing Table of Contents option on smaller devices for single docs Layout 2 & 3
- Few minor bug fix and improvements
= 1.3.9 - 24/12/2020 =
- Fixed: 'Instant Answer' Responsive issues on iPhone
- Few minor bug fix and improvements
= 1.3.8 - 10/12/2020 =
- Added: 'Custom Permalink' structure
- Added: Shortcode to display Multiple Knowledge-base
- Fixed: Incompatibility issues with BuddyBoss theme
- Fixed: Sub-categories not displaying for Multiple KB
- Fixed: PHP Notices with Role Management
- Few minor bug fix and improvements
= 1.3.7 - 24/11/2020 =
- Fixed: Reaction color not changing on 'Hello Elementor' theme
- Few minor bug fix and improvements
= 1.3.6 - 19/11/2020 =
- Fixed: Table of Contents issue with Elementor Theme Builder
- Few minor bug fix and improvements
= 1.3.5 - 17/11/2020 =
- Fixed: Third-party shortcode not working
- Fixed: Instant Answer 'Search' placeholder not changing
- Few minor bug fix and improvements
= 1.3.4 - 16/11/2020 =
- Fixed: Instant Answer throwing console error with Multi Language
- Fixed: Instant Answer not working correctly with WPML
- Fixed: Style Control missing when Shortcode is used
- Few minor bug fix and improvements
= 1.3.3 - 12/10/2020 =
- Fixed: Category Archive page URL for Non-Knowledgebase Docs
= 1.3.2 - 09/09/2020 =
- Fixed: 'Undefined Variables: Reactions' PHP error
- Few minor bugfix and improvements
= 1.3.1 - 20/08/2020 =
- Added: Order & Icon Change options for Each KBs
- Fixed: Collapsible TOC not working for responsive devices
- Fixed: PHP Query Errors with Shortcode
- Few minor bugfix and improvements
= 1.3.0 - 27/07/2020 =
- Added: Multiple Knowledge Base
- Improved: Instant Answer U/I & Coding Structure
- Fixed: Instant Answer Submit button not working when used on External website
- Fixed: Instant Answer Place holder data not working
- Few minor bugfix and improvements
= 1.2.8 - 10/06/2020 =
- Fixed: 'WP is not defined' error when using Instant Answers in external website
- Improvement: Added more translatable strings
- Fixed: Docs sequence issue with Drag & Drop Builder
- Few minor bug fix and improvements
= 1.2.7 - 15/04/2020 =
- Fixed : Nested category styling issue
= 1.2.6 - 06/04/2020 =
- New Shortcode : Add Option to show a certain category
= 1.2.5 - 01/04/2020 =
- Improved : Translations
= 1.2.4 - 26/03/2020 =
- Added : Option for alphabetical order both for post and category
- Fixed : Flexia v2.0 header compatibility
- Fixed : Sub category shows as main category for Layout 2
- Few Minor Bugfix & Improvements
= 1.2.3 - 11/03/2020 =
- Added: Show 'Instant Answer' on Specific pages
- Added: Z-index control for 'Instant Answer' Fixed: 'Instant Answer' Responsive issues on iPhone
- Fixed: Showing incorrect number of docs
- Few Minor Bugfix & Improvements
= 1.2.2 - 10/02/2020 =
- Fixed: Duplicate Child Category Post issue
- Improved: Reactions customizer control
- Few minor bugfix and improvements
= 1.2.1 - 28/01/2020 =
- Added: Nested subcategory
- Fixed: Docs ordering issue
- Fixed: Archive page templating issue
- Few minor bugfix and improvements
= 1.2.0 - 05/01/2020 =
- Added: User Role Management
- Few minor bugfix and improvements
= 1.1.6 - 22/12/2019 =
- Fixed : New post display issue according to category
- Fixed : Post count issue
- Fixed : Docs page layout 3 space between content styling issue
= 1.1.5 - 19/12/2019 =
- Fixed : Active URL issue for Getting Started
- Improved : Sidebar styling options
= 1.1.4 - 17/12/2019 =
- Fixed : No article shows when there's no category
- Improved : Single Docs Layouts
= 1.1.3 - 04/12/2019 =
- Fixed : Single Layout 3 counter issue
- Improved : Docs printing
= 1.1.2 - 03/12/2019 =
- Added : Instant Answer Live editing
- Added : Automatic category assigning when creating new article
- Added : Copy snippet option for cross domain snippet
- Added : Reactions on single docs
- Improved : Analytics
- Few minor bugfix and improvements
= 1.1.1 - 13/11/2019 =
- Added : Dark Mode for Docs Organizer
- Fixed : Analytics Count issue
- Few minor bugfix and improvements
= 1.1.0 - 12/11/2019 =
- Added : Easy Setup Wizard
- Added : New Layouts for Docs
- Added : Social share buttons
- Improved : Options Page with tabbed navigation
- Lots of bugfix and improvements
= 1.0.2 - 06/11/2019 =
- Analytics added
- Few minor improvements and bugfix
= 1.0.1 - 27/10/2019 =
- Improved : Instant Answer styling and typography
- Lots of minor improvements and bugfix
= 1.0.0 =
* Initial beta release
== Upgrade Notice ==